Call Us: 570-402-1018

Policies

Shipping Policy

  • Once payment is received, and approved, we ship within 1-2 days.
  • Within the United States, we generally ship by United States Postal Service (USPS) Priority Mail, charging $15. which includes shipping costs, shipping materials and insurance.
  • Canada:  USPS Priority International which costs $30. which includes shipping costs, shipping materials and insurance.
  • Europe: Generally costs $50. for Priority Mail International which includes shipping costs, shipping materials and insurance.
  • Shipping costs to all other locations are determined on an individual basis.

Return Policy

If, after receiving your knife you are not completely satisfied, return it, within 14 days, for a full refund of the knife price, excluding shipping costs.  You may contact us at bnealy@ptd.net or 570-402-1018 should you wish to discuss this process.

Privacy/Security

We are committed to honoring and respecting your individual privacy.  The information we request from our customers in our products order form is used for billing purposes and to fill your order.  In addition, we may use the contact information you provide to respond to any questions or requests you might have, to communicate information about upcoming shows in your area or to notify you of new designs/products.  Information about our customers is an important part of our business and we are not in the business of selling it to others.  We will never sell, rent, trade or give your information or email address for any purpose.

When customers submit sensitive information via our website, their information is encrypted and protected with the best encryption technology in the industry (SSL).

If you have any questions, concerns or comments about our privacy policy, you may contact us at bnealy@ptd.net or 570-402-1018.